Seller FAQ

HOW DOES STADIUM GOODS WORK?

We accept brand new, never worn shoes on 80%/20% consignment. Funds are available for payout three (3) business days after the item has sold, or funds have been received for the item. Items placed with Stadium Goods, are offered for sale in our store, on StadiumGoods.com, eBay, Amazon, TMALL.hk (alibaba), FANCY, JET.com and other channels.

HOW DO I SELL MY SHOES?

Use the Create Ticket tab to search for your brand and style of shoes. -Add one or more shoes to your ticket -Click the Set Details button to add more information about each shoe such as size, qty, condition, price -Preview -Submit -You will be notified via email when your ticket has been reviewed

WHAT IF I CAN'T FIND MY SHOES IN SEARCH?

Click the "Add My Shoes" link to enter information about your shoes, and don't forget to add a picture.

WHAT DOES PENDING STATUS MEAN IN MY TICKETS?

Your shoes are in the process of being reviewed.

WHAT DOES MODIFIED STATUS MEAN IN THE MY TICKETS TAB?

An admin has made changes to one or more of your product details. You will be able to accept or reject the changes.

WHAT DOES APPROVED STATUS MEAN IN THE MY TICKETS TAB?

All of your products have been greenlit. You may now create a label to ship your shoes to Stadium Goods.

WHAT DOES REJECTED STATUS MEAN IN THE MY TICKETS TAB?

All of your products have been rejected.

WHAT DOES SHIPPED STATUS MEAN IN THE MY TICKETS TAB?

Your shoes have been shipped and are either in transit or have been received.

HOW DO I GET MY PRODUCTS TO YOU?

SHIP OR DROP OFF SHIP You can ship your products to us using our easy interface to create a label and arrange for a shipment. Just click "Create Label" from your approved tickets in your My Tickets tab. DROP OFF Drop off your products in person at 305 Canal Street in New York City. If you've used our online ticket system to to add your shoes, you can skip to the front of the line by printing your ticket from your approved tickets in your My Tickets tab, and bringing it with you to our store. Please note ... *If you are planning to drop off more than 10 pairs of shoes at our store, please email [email protected] with the STYLE CODE SIZES to make an appointment *If you have less than 10 pairs to drop off, you can stop by the store without an appointment beween 12 noon - 8pm daily.

HOW DO I CREATE A LABEL?

Enter box dimensions and our system will let you know how many shoes to put into each box. From there you can print a copy of your ticket to place inside the box, and print a label to attach to your box for pickup.

WHEN WILL MY PRODUCTS BE LISTED ON YOUR SITE?

Once your products are received, they will be reviewed and if approved, will be posted within 48 hours

WHERE CAN I VIEW MY PRODUCTS?

Go to My inventory tab. You can sort by name, price, age, stock.

WHAT IS MARKET PRICE?

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WHAT IS INTELLIGENT PRICE?

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WHAT IS DISCOVERY?

Information is getting prepared for publishing

HOW DO I ADJUST PRICES ON MY PRODUCTS?

In the Adjust Prices tab, you can either adjust prices one by one, export your inventory as a csv and import back it with prices changes, or make a mass price adjustment across all products by clicking the Drop All Prices button. In the pop up you can choose to drop your prices by 5%, 10%, 15%, or 20%, or may choose a custom reduction by dollar amount. The new price will round down to the nearest value ending in 0, 5, 9.

HOW DO I RUN A PROMOTION?

In the My Promotions tab, click Create Promotion. In the pop up you choose to offer a 5%, 10%, 15%, or 20% discount across all products or selected products and for a selected amount of time. * Promotional campaigns may be edited, discounts increased, and end dates extended,but discounts cannot be lowered and campaigns cannot be deleted.

HOW DO I CHECK THE PERFORMANCE OF MY PROMOTIONS?

In the My Reports tab, click on the Promo Performance sub-tab. Click on the drop down to select your campaign.

HOW DO I KNOW WHEN MY ITEM SELLS?

Every Wednesday, inventory reports are sent via email. Now with the seller portal, you can also access your sales records via the reports tab. On the email reports, there are three sections, Sold Items, Your Inventory and Paid Out, for items that have already been paid out and settled up. *Monitor the seller portal for updates.

HOW DO I GET PAID?

In the My Reports tab, click on the Pending Payout sub-tab, and click on the Request Payment button for each product for which you wish to be paid.