Seller FAQ

How to Sell

How do I sell with Stadium Goods?

Consigning with Stadium Goods is easy!
1. Create an account on our Seller Portal.
2. List the sneakers you want to consign for our team to review and approve.
3. Deliver your items to Stadium Goods for inspection and authentication by either shipping or walking them in (see details below).
4. Your items are then made available on our website, sales channels, and/or retail stores. We store your items until a sale is made.
5. Once your item sells, you get paid via ACH bank deposit.

What types of items do you accept for consignment?

Stadium Goods only accepts sneakers that are new, unused, and in pristine condition. Once our team reviews your list of sneakers, only approved items can be sent in for consignment.

How do I get my products to you?

Once you create a ticket through our Seller’s Portal and it is approved, you can send us your items one of two ways.
1. Ship your items directly to our warehouse. We will provide you a shipping label during the ticket approval process - the first 5 shipments are on us!
2. Drop-off your approved items at our Market Center in SoHo, NYC at 307 Canal Street; or in Chicago at 1719 N. Damen Avenue. Items dropped off at our NYC location must be packed in an outer shipping box. Appointments are required in NYC for drop-offs of more than 10 items. Appointments can be made via the ticket approval process.

What will I get paid?

Once your item sells, you will receive 80% of the list price. Stadium Goods receives 20% commission. For example, if you agree to sell your sneakers with us for $200, you will receive a payment of $160 once that item sells.


Submitting a Ticket

What is a ticket?

A ticket is a receipt that lists all the items you wish to consign with Stadium Goods. A ticket includes condition, size, and desired price of all of the items you wish to consign. When you are finished entering the details on a ticket you may submit it for review. All items you’d like to consign must be included in the ticket. Any items sent in without ticket approval will be rejected and sent back.

I can’t find my item to add to my ticket, what do I do?

If your item(s) does not appear in search results, there is a link on this page where you can manually enter the details of your item(s) along with product photos and shoe box label photos.

What condition should my items be in?

Stadium Goods prides itself on being the most trusted aftermarket for sneakers and streetwear. That trust is predicated on providing the best possible experience for both our customers and you, the sellers who make our marketplace possible. In order to ensure the overall integrity of our inventory, we will only accept brand new, deadstock sneakers in their original packaging.

How long does it take for my ticket to be reviewed?

Tickets typically take 1-3 business days to be reviewed. You will receive an email once your ticket has been reviewed by our team.

How can I see the status of my ticket?

Once you submit your ticket, you can check the status in our Seller Portal. Your ticket will be listed under one of the following statuses:

  • ‘Pending’ ticket means it is in the process of being reviewed.
  • ‘Modified’ means we have made changes to one or more of the prices of your items. You will have the ability to accept or deny the modified price. Any prices you do not accept, will be denied for approval.
  • ‘Approved’ means you are ready to ship or drop off! You may now create a label to ship your shoes to Stadium Goods or drop off your items at one of our Market Centers.

My ticket is approved, now what?

Once your ticket is approved you can enter box dimensions and our system will let you know how many shoes to put into each box. Next, you can print your label, attach it to the box, and print a copy of the ticket to place inside the box. If you live in the NYC or Chicago area, you can always drop off your items at one of our Market Centers! All items must still be packaged and be included on an approved ticket.

Can I delete my ticket, or items on my ticket?

Unfortunately, you will not be able to edit or delete your ticket once your ticket is submitted and accepted. Please make sure to double check your ticket before submitting for approval. There may be a delay in the processing of your ticket if you do not send in all the items on your ticket. Items sent without pre-approval will be automatically rejected. If you decide not to send in any of your items, no worries, your ticket does not need to be deleted.

What happens to tickets that I do not ship or drop off?

Approved tickets on your Sellers Portal that have not been dropped off or shipped after 14 days will expire and will no longer be valid to ship. You will need to create a new ticket to consign your items.


Listing & Pricing

How long does it take to process and list my items once received?

Once we confirm receipt of your items, you can expect to see your items listed on site within 3-5 business days. Any items not accepted by our team during the inspection process will be returned at your cost.

How will I know if my items are listed for sale?

All of your listed items will be under one of 2 categories: Active or In queue.

Your “Active” items are your items that are currently lowest priced on site and will be the first to sell

Your “In queue” items are items that are in stock and available for sale, but are currently not the lowest priced listed online.

My account shows I’m the lowest price, but it doesn’t match the price on site.

You may see a different price on our website than the price you agreed to sell your item for. This may be due to promotions or sales we may be running or it may be due to the processing fee for buyers. Neither of these scenarios will affect your payout amount for your item.

How do I adjust prices on my products?

You can always log into your Seller Portal account and lower the price of your item so they sell faster.

Because prices are pre-approved, we do not allow for consignors to increase prices. If you would like to increase the price of any item, please reach out to [email protected] to submit the request. All price increases are subject to current market conditions for your specific item. If your item is sold before your price can be increased, you will receive a payout for the original list price, minus commission.

If you would like to lower the price of an item, go to the "Inventory" tab and click on "All Items" in the dropdown menu. Click on the item you would like to modify and click on "Edit" under the current price on the bottom left side of the page. If you would like to lower the price of multiple items in one view, go to the “Seller Tools” tab and click on “Bulk Price Drops”. Each sku must be edited individually. The best way to bulk price drop is by editing a CSV file. Go to the "Inventory" tab, click on "Adjust Prices (.CSV)" in the sub-header, and follow the instructions as prompted.


Rejections

My Item was rejected, why?

Stadium Goods takes great pride in offering the best selection of sneakers to our customers. Because of this, we have a very rigid authentication process before an item can be listed for sale.

Rejections can occur for a number of reasons. Any products that are missing items, not in their original box, or for any other reason do not pass our authentication process, will be sent back to the consignor.

How do I get my rejected item(s) back?

We will reach out to you to coordinate the return of your items. We will inform you which items were rejected and for what reason. A $5 rejection fee and $9 shipping charge will be applied via Paypal invoice. Once the invoice is paid, your items will be shipped back to you.

If your item(s) are rejected and you do not pay your invoice within 30 days, your item(s) will either be donated or responsibly discarded.


Payment

How do I know when my product sells? How do I get paid?

You will receive an email when your payment is available for you. Once you receive that notification, you can go to your “My Reports” tab in the Seller Portal. Once here, you can request an ACH payment to a saved account on file. We no longer offer checks as a payout option. You must have an approved tax form on file to request payment.

How long does it take to receive payment?

Payments usually take 3-5 business days to process. Please ensure your banking information on file is correct to prevent any delays

Why do I need to submit a W9 and what will it be used for?

The IRS uses this form to verify the name, address, and tax identification number of an individual or company receiving income. In other words, the IRS uses this form to confirm the information of anyone that is paid by Stadium Goods. Form W-9s are not sent to the IRS; rather, they are sent to the requestor only – which, in this case, is Stadium Goods.

Form W-9 is only required to be submitted to us once, unless there has been a legal change to your name or address.

Any consignors who reach a threshold of 200 transactions and pay-out value of $20,000 will be required to submit a 1099 Form. If these thresholds are reached, we will contact you directly.


Withdrawals

How can I request my item back?

Withdrawal requests must be submitted directly in the Seller Portal. In the Portal, go to Inventory > Withdrawals. Click the check box next to the inventory you’d like to withdraw and click "Request Withdrawal." A $9 shipping charge will be applied per item.

Withdrawal requests are fulfilled within 14 days. Inventory must be listed with us for at least 7 days before a request can be submitted. In the event your item sells before we are able to process the withdrawal, you will receive your agreed upon pay-out value once the sale is confirmed and a refund of your shipping charge.


International Consigning

I am interested in consigning but live outside of the U.S. Can I still sell through Stadium Goods?

At this time, we only accept shipments from the U.S. We hope to offer international consigning in the future.